Other Services

Education Welfare Service

Telephone: 0121 779 1737

The Education Welfare Service will work with a child/young person, parents/carers and schools when there is a concern about a child or young persons level of attendance at school.

Solihull Specialist Careers Service

Telephone: 0121 770 1861

Solihull Specialist Careers Service provides a specialist careers guidance support service for 16-18 year olds who are not in education, employment or training.

Solihull Youth Offending Services

Telephone: 0121 709 7000

The Youth Offending Service work with young people to reduce the risk of offending or re-offending.

Children's Social Work Services

You will have the contact details of your named Social Worker or if you want to talk to a Social Worker because you are concerned that your child is at risk of harm please contact:-

  • Children’s Social Work Services
    Telephone: 0121 788 4330
  • Emergency Duty Team (for all out of office hour’s calls)
    Telephone: 0121 605 6060

Local Support

Solihull Family Information Service

Telephone: 0800 389 8667

The Family Information Service helps parents and carers with children aged 0-19 (or aged 25 with a disability) find the information they need. The service is free and impartial.

West Midlands Police

If you are concerned that your child or any child is in immediate danger you should call 999.

For other concerns you should call 0345 113 5000

If your child goes missing from home and especially on a regular basis, please contact your local police station using the number above.

National Support Agencies

PACE - Parents Against Child Sexual Exploitation

Telephone: 0113 240 3040

A support and information agency for parents. PACE works alongside parents and carers so that they can be come active agents in responding to sexual exploitation  and abuse of their children.

Missing People

Telephone: 116 000

Missing People offers advice on a variety of topics relating to the disappearance of a family members and provides emotional support for the duration of a disappearance.

MOSAC (Mothers of Sexually Abused Children)

Telephone: 0800 980 1958

A voluntary organisation supporting all non-abusing parents and carers whose children have been sexually abused.

NSPCC Helpline

Telephone: 0808 800 5000

A free helpline for those who are worried about a child. Trained staff will help you take action, or may take action to keep a child safe.

Victim Support

Telephone: 0300 303 1977

Victim Support is the national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales.

Relevant Websites

Child Exploitation and Online Protection (CEOP) Centre

CEOP is the UK’s national policy agency for dealing with child protection, particularly tackling offenders who use online technology to abuse children.

If you are worried about someone’s towards a child online or through technology, you can report this at

Parents Protect!

Visit: (For information about keeping children safe online) (For information about grooming on the internet)

A dedicated child sexual abuse prevention and awareness website to help caring adults to do just this.

Barnardos - Cut Them Free Campaign

Barnardo’s are running a campaign about child sexual exploitation. This includes advice for parents and also leaflets for parents and young people.

Solihull Local Safeguarding Children Board (LSCB)


Solihull LSCB has identified child sexual exploitation as an important area of work. It has produced some helpful information to help parents and carers sport child sexual exploitation.

Online Safety – Support Directory


Access to numerous links related to individuals health and wellbeing when using the internet.

Thinkuknow - Online Safety


Sex. Relationships. The Internet. Three things that get a little bit complicated. If you need advice, visit thinkuknow.